Online Bill Pay
PAYMENT PROCEDURES
1) You will be placed on one of the Cooperative’s four billing cycles.
2) Your bill will be read by the automated metering system 10 days prior to mailing.
3) Upon receipt of your bill you must check the due date that appears on the statement.
4) Payments must be in the office no later than the end of the cooperative business day on your due date.
DELINQUENT BILLS
1) Monthly bills are due by 5:30pm on the due date to avoid a 10% penalty.
2) Payment or payment arrangements made through the cooperative must be established prior to the next month’s due date or service will be disconnected.
PAYMENT OPTIONS OFFERED BY YOUR COOPERATIVE
• ACH- Automatic withdrawal from your checking account on the due date of current bill
• RECURRING CREDIT CARDS- Your card is held in a secure file, payment will be charged to card on the due date of current bill
• PAPERLESS STATEMENT & EMAIL NOTIFICATION- Provides the ability to view and pay your statement online along with receiving e-mail notifications of bill status.
• COMBINED ACCOUNTS- Members who have multiple accounts may combine their accounts to the same billing cycle and same statement.
