Webster Electric Staff
General Manager: Tom Houston
Member Services
Mission Statement:
"We seek to listen to the members and respond appropriately. Our goal is to continually adapt to changing member needs and desires allowing members to define quality. Our communications with members will be followed by direct action, acknowledgment and feedback.
We will treat each other, our business partners and our members with the same respect we wish to be treated. We will strive to continually improve our processes, to help employees do their jobs better, and to produce higher quality member service."
Member Services Manager: Bill Dudley
Office Manager: Bobbi Ragsdale
Customer Service: Lorelei Blackstock, Erica Lawson, Jenni Catron, Elizabeth Lehmann, Shenna Crooker, Vicki Rambo, Janice Wrinkle
Billing: Cathy Davis, Mary Ann Richardson
Operations and Maintenance Team
Mission Statement:
"To regularly delight the member-owners of the cooperative by providing safe, reliable, quality electric service through dedicated system engineering, construction, maintenance, education, inspection and thorough right-of-way clearing. We encourage member input and feedback in all our quests."
Operations Manager: Tom Houston
Line Superintendent: Lowell Carpenter
Right of Way Manager: Suzy Hemenway
Staking Engineer: Joe Stafford
Engineering Secretary: Lynette Shockley
Warehouse: Eddie McGuire, Joan Rowland
Linemen: Mark Alexander, John Andreatta (Lead Lineman), Shannon Beeler (Line Foreman), Jim Bigley (Lead Lineman), Brent Boyce, Raymond Cummings, Roger Deckard, Jeff Hensley (Line Foreman), Wayne Rost, Richard Rust, Jeff Young
Apprentice Linemen: Brian Crawford, Sam Green, Alan Letterman
Meter Technician: Jeff McGehee
Groundmen: Eugene Cantrell, Junior Nease
Accounting Department
Mission Statement:
"Our mission in the accounting department at Webster Electric Cooperative is to maintain conservative financial policies set by the board of directors in a warm, friendly atmosphere. It is our duty to educate members, management and the board of directors on the financial position of the cooperative."
Manager of Accounting and Finance: Michelle Luebbert
Staff Accountant: Martha Marlin
Bookkeeper: Jennifer Lillard